A customer called to say their boiler was leaking underneath and needed repairing.
Location:
- Harrow Road, Sale, M33 3TL
Property Type:
- 4 Bed Detached
Boiler Type:
- Worcester Greenstar
Job Report
Gas Type: Natural Gas
Issue: Boiler Leaking
Observation: Leak observed from underneath the boiler.
Diagnosis:
The return unit on the right-hand side was cracked.
Repair Actions:
Installed a new Worcester return unit.
Current Status:
The boiler is now functioning normally and is expected to do so for the foreseeable future.
Recommendations:
We advised the customer to schedule annual boiler servicing to prevent potential issues in the future.
Additional Insights:
The customer revealed that the boiler hadn’t been serviced for several years, leading to neglect. This lack of maintenance might have been a contributing factor, as contaminants in the water can cause various problems.
Suggested power flushing the system to eliminate any possible issues due to contamination.
We conducted a visual inspection, a gas safety check, and a flue gas analysis for comprehensive assurance.
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